How L&D Can Adapt to Business Change with Craig Hamill and Lyndsay Taylor from Direct Line

In this interview, Adam speaks with Craig Hamill, Digital and Innovation Leading Lead, and Lyndsay Taylor, Head of L&D at Direct Line, Both Craig and Lyndsay have been working in L&D for 20 years; with their combined experience, they discuss what challenges and interventions have happened at Direct Line over the past few years. In this episode, Adam, Lyndsay and Craig discuss:The impact of COVID-19 - changing to digital learning overnight. How L&D can help attract and retain employees in remote roles. Why using multiple modalities to deliver learning can help engagement. The importance of technology in L&D today. Upskilling and reskilling existing team members to adapt to the new changes in the organisation. Connect on LinkedIn.Craig Hamill: https://www.linkedin.com/in/craig-hamill-flpi-mcipd-67769727/

Om Podcasten

Welcome to the L&D Challenges podcast series. If you are in Learning and Development, HR, Talent, or Organisation Development, this is the podcast for you. The L&D Challenges podcast is a candid look at L&D today. It focuses on real-life practitioners solving real issues in learning and staff development. In Series 1, we interview ten L&D movers and shakers who shared with us how they think about engagement and impact with their learning interventions. The guests in this first series range from senior L&D professionals at global corporates like Ricoh, Continental, and EDF to solo L&D practitioners in fast-growing organisations. Each tackles the problem of how we best train and retain talent and maximise the business impact of L&D. We thought we’d get a few friendly tips and tricks from these interviews about increasing engagement in learning and measuring impact. In reality, we learned so much more and think you will too.